Course Administrator

Updated: about 1 month ago
Location: Birmingham, ENGLAND
Deadline: 31 Jan 2021

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Birmingham City Business School
Location:  Birmingham, City Centre Campus
Salary:  £24,494 to £26,624 per annum
Closing Date:  Sunday 31 January 2021
Interview Date:  To be confirmed
Reference:  012021-07

This role is ideal for someone who wants to positively contribute to the student experience at Birmingham City University and who is seeking a career in the exciting world of administration in Higher Education. Course Administrators are responsible for managing a portfolio of courses and modules (postgraduate and undergraduate) including delivering Examination Boards, maintaining student records, Committee clerking and providing expert advice and support to students and colleagues across the student lifecycle.

Providing expert advice and support to the School is key to the effectiveness of this role.

Through effective organisation and management of your course portfolio, the Course Administrator will: 

  • Provide excellent service to students and colleagues in support of the delivery of programmes of study
  • Organise and administer key aspects of student administration, including but not limited to: enrolment, attendance monitoring, change of circumstance, module selection, coursework submission, personal support arrangements and general enquiry handling.  

  • Maintain accurate student records, utilising a range of systems including SITS

  • Be a subject matter expert for programme administration processes and provide detailed advice for academics, other colleagues and students. 

You will be educated to degree level (or equivalent experience) coupled with proven administrative, IT and customer service experience within a complex environment. you'll need to have excellent IT skills (Word, Excel and PowerPoint).  Your drive to deliver superb customer service and your exceptional communication skills alongside your ability to act as a team player, demonstrate intellectual curiosity, to manage your workload and your excellent interpersonal and communication skills will be what sets you apart.

With around 24,000 students from 80 countries, Birmingham City University is a large and diverse place to study. We put students at the heart of everything we do, giving them the best opportunities for future success. The University has an enviable reputation for providing quality, student-focused education in a professional and friendly environment. Our superb courses, state-of-the-art facilities, first-rate staff, and focus on practical skills and professional relevance is producing some of the country’s most employable graduates. 

We put £270 million into the regional economy and support thousands of jobs in the area. We're investing £260 million in our estate, including a major expansion of our city-centre campus at Eastside, providing students with an enviable range of facilities. The Complete University Guide ranked us as a top 30 UK university for spending on facilities in 2015.

Our staff and student community is defined by our core values, which outline who we are as a University and how we will work with each other. Our core values are Excellence, People focused, Partnership working and Fairness and integrity.

Further details:

The University is committed to internationalism and diversity and welcomes applications from all countries, faiths and backgrounds.

It is each individual successful applicants responsibility to ensure that they have permission to work in the UK. Some applicants may require sponsorship from the University and a visa from UKVI to take up the role if successful. More information on this can be found here:

Some roles are not capable of sponsorship because they do not meet the UKVI criteria relating to skill and salary level. If you are unsure as to whether you would require sponsorship if successful, or whether the role is capable of sponsorship, please contact us:

Please note on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.  We would therefore advise that you submit your completed application as soon as possible.

At Birmingham City University we are proud to be an equal opportunities employer.  All staff are expected to understand and enact the University’s commitment to ensuring equality, diversity and inclusion in our employment practice and in all that we do . This commitment is enshrined in our Core Values and is detailed in our Equality, Diversity and Inclusion in Employment Policy. The University values and celebrates the diversity of our staff and students; we welcome people from the many  different backgrounds and life experiences that reflect the students and the citizens we serve.  We are committed to equality of opportunity for all staff and actively encourage unique contributions, in particular from under-represented groups in respect of age, disability, sex, gender or gender identity, ethnicity, race, religion or belief, sexual orientation or transgender status

Birmingham City University ('BCU') is committed to protecting your personal data and being transparent about what we do with your personal data. One of the ways we do this is through our privacy notices. For further information please click here

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