Fixed-term: The funds for this post are available for 2 years in the first instance.
A position is available for an IT Technician to support the Computer Officer in the management of the computing facilities in the Crop Science Centre and in the Department of Plant Sciences.
The newly formed Crop Science Centre is a coalition between the University of Cambridge, the Department of Plant Sciences and NIAB that focuses on translational research in crops with real world impact. It is based at NIAB on Huntingdon Road, Cambridge. This is a new set up and the role-holder will provide support for around 40 to 50 staff and students once the Centre is fully established.
The Department of Plant Sciences has a large IT infrastructure which comprises desktop and laptop computers, printers and servers, with the role-holder supporting these facilities for around 150 staff in 21 research groups, and a further 90 graduate students and 20 visiting researchers on the Downing Site.
The role-holder will take responsibility for providing first and second line support for the IT service, including the problem solving of complex technical issues. The post covers provision ranging from individual user support, systems installation and management, forward planning, problem management and troubleshooting, through to high performance computing and systems security.
The successful candidate will be educated to degree level/Level 6 vocational qualification or have an equivalent level of practical experience.
They will have excellent organisational and time management skills, be able to prioritise their workload, and have experience of troubleshooting hardware and software problems.
Good interpersonal skills are essential. The role-holder must possess the ability to explain technical issues to people, who may have non-technical backgrounds. A knowledge of different computing platforms (Mac, PC and Linux) would be desirable, as would knowledge of HTML and website management. S/he must be familiar with Windows and Mac software and hardware, and some Linux knowledge would be an advantage. Understanding of TCP/IP networking as well as experience in configuring cloud based software and data management would also be an advantage
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you have any queries regarding the application process please contact Frederique Anand, Crop Science Centre HR Coodinator on email@example.com
Please quote reference PD26487 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
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