Updated: 26 days ago
Location: Gainesville, FLORIDA
Deadline: 23 May 2021

Classification Title:

Superintendent, Custodial

Job Description:

Responsible for administrative and management functions for custodial/housekeeping areas in the J. Wayne Reitz Union (JWRU), including the Reitz Union Hotel and common areas of the University Bookstore/Welcome Center Complex

  • Hire, train, and supervise custodial/housekeeping staff; develop goals relevant to the area and provide direction and leadership for goal accomplishment
  • Responsible for administrative functions related to employee time approval and reporting, performance evaluation, and related human resource functions
  • Responsible for developing specifications for goods, services, and equipment to be purchased for housekeeping operations; ensure compliance with appropriate department and university purchasing procedures and guidelines; gather information, make cost and quality comparisons of new products, and ensure appropriate decisions based on evaluation of relevant information
  • Responsible for establishing and maintaining an inventory control system for supplies and equipment; monitor consumption and order supplies as needed including hotel guest amenities
  • Responsible for initiating and providing oversight for approved service agreements and other contractual services with external vendors as needed
  • Responsible for budget preparation and monitoring for area of responsibility including but not limited to cost projections, purchasing, and financial controls
  • Develop and implement written operating policies and procedures including but not limited to safety standards, work quality standards, handling of hazardous materials, and related tasks
  • Advise supervisor and/or upper level administrator on building housekeeping issues as needed; be knowledgeable and up-to-date on changing code requirements, new methods, procedures, and technology in housekeeping services
  • Identify, plan, and coordinate special cleaning projects, using external contractors as needed
  • Collaborate with other departments on campus as needed for services, information, and/or assistance (e.g., Housing and Residence Education, Facilities Services)

Responsible for management of staff and workflow for housekeeping operations in the JWRU (including the Reitz Union Hotel)

  • Plan, implement, and revise work shift schedules as necessary to ensure maximum utilization of work force; plan, organize, assign, and manage tasks and workflow so that routine and special cleaning tasks, and emergency responses are handled in a timely and efficient manner; coordinate employee leave and overtime in accordance with housekeeping needs and department guidelines
  • Collaborate with and participate as a member of the JWRU building services delivery team including Event Services, Maintenance, Productions, and Catering Services; coordinate cleaning schedules and work load forecasts with building operating hours, scheduled events and building traffic forecasts; plan work schedule as necessary to accommodate changing priorities within the facility
  • Plan and implement job training programs for supervisors and employees on safety, current and new cleaning methods, products, equipment, applications, cleaning standards, excellent customer service, and related topics; plan and coordinate demonstrations and instruction by vendors on cleaning methods, products, and proper use of equipment
  • Plan and implement orientation for new employees
  • Responsible for ensuring material safety data (MSDS) notebook is up-to-date; ensure regular reviews for housekeeping staff of MSDS information
  • Respond to personnel issues as needed; keep supervisor informed in a timely manner regarding issues; conduct counseling and disciplinary meetings or other follow-up with staff as directed; document issues, meetings, and actions
  • Responsible for moving equipment or furniture to assist with cleaning in unexposed areas or flipping mattresses, which requires the ability to lift over 45lbs
  • Interpret university and department policies and procedures for staff as needed
  • Ensure compliance with safety standards, OSHA, ADA and other relevant regulations at all times

Responsible for quality assurance

  • Establish and ensure compliance with high quality standards for all work performed (work performed by internal staff as well as contracted vendors)
  • Conduct facility inspections (including hotel guest rooms and common areas) and coordinate necessary corrective actions to comply with established standards of cleanliness, maintenance, safety, and security
  • Investigate and handle requests from building occupants and customers 

Responsible for planning and management of the laundry service for the JWRU

  • Plan and manage the cleaning of laundry for the hotel and Event Services
  • Perform monthly linen inventories
  • Monitor operation of laundry equipment; ensure equipment is in good working condition at all times

Responsible for special building projects associated with building décor, recycling, and related functions

  • Coordinate the materials recycling program for the facility

Develop reports, handle special projects and other duties as assigned

Expected Salary:

$55,000 Annually; Commensurate with experience

Minimum Requirements:

Bachelor's degree in an appropriate area; or an equivalent combination of education and experience.

Preferred Qualifications:

Experience and skills in the following areas:

  • Building cleaning including but not limited to floor care, wall surfaces, windows, offices, restrooms, food areas, meeting and assembly spaces, and common areas
  • Budgeting practices
  • Operation and use of various custodial cleaning equipment
  • Current cleaning methods, products, and materials including chemicals; general knowledge in handling and disposal of hazardous materials
  • Hotel housekeeping management including hotel laundry operations
  • All aspects of building cleaning including but not limited to floor care, wall surfaces, windows, and general cleaning of offices, restrooms, and food areas
  • Up-to-date cleaning methods, products, and materials including chemicals
  • Knowledge in handling and disposal of hazardous materials
  • Proficient with computers and basic software applications
  • Communication skills (verbal and written)
  • Customer service skills
  • Interpersonal skills
  • Experience with training and managing housekeeping employees
  • Planning and organization skills
  • Ability to determine work priorities, assign work and ensure proper completion of work assignments
  • Function effectively in a fast-paced environment with frequent interruptions
  • Handle multiple projects or tasks simultaneously
  • Understand, interpret, and apply rules, regulations, policies, and procedures
  • Work as part of a team in a multi-cultural environment
Special Instructions to Applicants:

In order to be considered, you must upload your cover letter, resume and list of references.

Normal work schedule shall be 8:00am – 5:00pm, Monday through Friday.

  • Flexibility to adjust schedule may be required (including occasional evenings and weekends) depending on the demands of position and/or department needs.
  • JWRU Custodial staff are ‘essential staff’ and may be called to work if the JWRU is selected as an emergency shelter or essential staff are deemed necessary.
  • JWRU building is open 7 days per week and most holidays

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No


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