Clinical Research Manager - Head and Neck Program

Updated: 18 days ago
Location: San Francisco, CALIFORNIA

Helen Diller Family Comprehensive Cancer Center

Full Time


Job Summary

We are looking to hire a Clinical Research Manager to help develop, shape and grow the clinical research team in our Oncology research program. The Heme Malignancy research program is a fast-paced environment and the successful candidate will be an independent, detail-oriented individual with drive and focus.

The candidate will be a proven leader and have the ability to consistently deliver results on a tight timeline. The candidate will provide operational leadership to a group of Clinical Research Coordinators (~ 6-8 direct reports), while monitoring workload and productivity.

Under the direction of the Associate Director, the Clinical Research Manager is responsible for strategic planning in order to meet program goals, along with ensuring all reporting and study milestones are met including recruitment targets, data entry timelines, budget and sponsor requirements. This position also requires the candidate to be responsive to Principal Investigators and scientific oversight committees. 

The success of the team is dependent on managing performance, maintaining morale, upholding consistency across disease programs in terms of workload and assignment management, as well as maintaining high quality customer service. To achieve service quality, the Clinical Research Manager will work closely with staff to identify areas in need of training and development, review, and refreshers. The Clinical Research Manager also works closely with the Associate Director to report and interpret performance and metric data.

Department Description

The UCSF Helen Diller Family Comprehensive Cancer Center (HDFCCC) is a national leader in oncology research. The HDFCCC clinical research program is a fast-paced program with a broad portfolio of clinical trials. The mission of the UCSF HDFCCC clinical research program is to provide patients and their families with streamlined access to cutting-edge cancer therapies. In addition to providing compassionate, patient-centered care, our team of clinicians and researchers is dedicated to improving outcomes for all patients.

Required Qualifications

•    Bachelor's degree in related and 5 or more years of supervisory experience and/or equivalent combination of experience and training
•    Clinical Trial Professional certification from a professional society within one year in position
•    Working knowledge of clinical or laboratory research, clinical trial recruitment, eligibility, protocol adherence, quality data submission and adverse event reporting
•    Demonstrated skills in employee supervision and HR administration. Demonstrated experience in training others, particularly in the field of research
•    Ability to perform all commonly applicable functions in word processing and spreadsheet software. Effectively uses campus' clinical information and documentation application programs. Proven ability utilizing clinical trial management systems
•    Ability to effectively manage multiple priorities, prioritize projects and meet the demands of a fast-paced and dynamic work environment. Adaptable to quickly changing priorities
•    Critical thinking skills to evaluate issues and identify a potential solution
•    Clear and concise communicator; good verbal and written communication skills; both
•    Good interpersonal skills, including but not limited to: problem-solving, teamwork development, leadership, mentorship. Interpersonal skills to effectively motivate others. Works well with others to achieve common goals. Ability to cultivate relationships with multiple stakeholders at various levels of administration

Note: Physical/health screening required.

Preferred Qualifications



•    Clinical Trial Professional certification from a professional society within one year in position

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title



Parnassus Heights (SF)

Additional Shift Details

Monday - Friday, 40 yours per week

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