Bachelor's degree required; Master's degree in Information Systems or related academic discipline preferred, along with an educational background pertinent to international education.
Data & Systems Operations Specialist
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.
Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.
About the Opportunity:
Reporting to the Associate Director for Operations and Customer Service at the Office of Global Services (OGS), and working collaboratively with the OGS teams, the Data and Systems Operations Specialist will independently provide technical, systems and reporting support necessary for Northeastern University to maintain compliance for its F and J visa students, scholars, and dependents. The Data and Systems Operations Specialist will serve as the primary contact responsible to maintain and manage Sunapsis system that serves as the universities primary system of record for immigration data while working closely with other ERP systems at the university and government systems including but not limited to Banner, Salesforce, SEVIS and ODS.
Key responsibilities include organization, maintenance, and oversight of governmental and University required information pertinent to the nonimmigrant visa/immigration status of international students and scholars. In order to ensure compliance with federal regulations governing F and J non-immigrant visa classifications and with SEVIS (Student and Exchange Visitor Information System) processes, the Data and Systems Operations Specialist will monitor and maintain an integrated electronic system of data collection needed to maintain the integrity of the OGS batching database and related systems to all Northeastern University campuses. This role will service as the data steward for international student/scholar immigration data at Northeastern University and act as a resource/liaison to internal staff and other departments regarding the data/records and status of international students and scholars. The Data and Systems Operations Specialist will provide ongoing training on data management requirements and protocols, system management/updates and other regulatory requirements to internal staff and campus community. The incumbent will also be responsible for interpreting data and analyzing its impact on individual and institutional compliance with regulatory requirements. This role is required to serve as Designated School Official (DSO)/Alternate Responsible Officer (ARO).
In addition, when appropriate, the Data and Systems Operations Specialist will advise international students and scholars on immigration-related matters and a variety of regulatory issues that apply specifically to an individual's status and his/her current data on file. Train staff as required. Provide leadership in special projects and collaborate in the compilation of administrative and statistical reports. Perform other duties as assigned.
3-5 years of professional experience in international education highly desirable to preferably include knowledge of and experience with U.S. federal regulations governing nonimmigrant visa categories, with a focus on F-1 (student) and J-1 (exchange visitor) visa classifications and SEVIS compliance.
Minimum 3 years of practical experience in computer technology, relational database management, data transfer, and SQL.
Prior work experience involving Sunapsis compliance software and Banner strongly preferred.
Must have proven experience with both PC and Macintosh operative systems and Microsoft 365 suite.
Strong interpersonal, intercultural, organizational, prioritizing, and analytical skills are required.
Flexibility, cultural sensitivity, and the ability to work well under pressure are also essential.
Fluency in two or more languages is beneficial.
Experience with WordPress, SharePoint, Cold Fusion and Veera are desirable.
Must be a U.S. citizen or permanent resident on order to serve as DSO/ARO.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity .
To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/506007
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