Senior Support Assistant - School of Public Health - Austin, TX

Updated: 1 day ago
Location: Houston, TEXAS

Department: School of Public Health

Location: Austin, TX

Position Type: Full Time/ Non-Exempt 

Position Summary:

This is a second step entry level job that performs most routine tasks under more generally defined supervision. Performs a variety of moderately complex clerical tasks to support the Academic Affairs team at the UTHealth School of Public Health in Austin. This position will provide receptionist support for the Campus, along with assistance with prospective student admissions, current and prospective student events and activities, course proctoring and other duties as assigned. Will occasionally need to work outside regular office hours.

Position Key Accountabilities:

  • Responds to non-routine correspondence or telephone contacts in area of responsibility within guidelines established by supervisor.
  • Drafts correspondence and memoranda; prepares graphs, tables and manuscripts; prepares reports and presentation materials.
  • Schedules and maintains calendars, travel itineraries, and coordinates related arrangements in compliance with all University, governmental, and/or grant policies and guidelines.
  • May maintain and reconcile assigned financial records/ reports for area.
  • Receives, classifies, reconciles, consolidates, and/or summarizes documents and information.
  • Compiles data from reports using required knowledge of departmental, project, and/or university policies and procedures.
  • Assists with data entry and basic processing for the financial and/or human resources systems.
  • Schedules meetings and rooms, invites participants, and arranges refreshments and equipment as needed. May prepare and distribute meeting minutes.
  • Maintains office supplies and equipment.
  • Screens calls and emails and receives and directs visitors.
  • Retrieves information from departmental and/or project records.
  • May handle confidential information and sensitive issues.
  • May train entry level clerical staff.
  • Handles basic to moderately complex inquiries.
  • May be assigned routine budget or financial responsibilities by supervisor.
  • Advises on policy and processes as assigned by supervisor.
  • Other duties as assigned.


  • Working knowledge of standard Office Software such as Word, Excel, PowerPoint and Outlook is required. 
  • FMS training with a passing score may be required.
  • Use of University financial systems may be required.


  • Experience working with diverse populations preferred

Minimum Education:

  • High School diploma or equivalent. 


  • Bachelor's Degree

Minimum Experience:

  • Three (3) years of general office experience. May substitute required experience with equivalent years of education beyond the minimum education requirement. 
  • Prior experience scheduling and maintaining calendars & travel itineraries.
  • Prior experience with preparing meeting materials or general reports preferred.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

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