IT SUPPORT SPECIALIST (Part-time Contractual Position)

Updated: about 1 month ago
Location: Baltimore, MARYLAND

IT SUPPORT SPECIALIST (Part-time Contractual Position) - (210000IZ)
  

The Francis King Carey School of Law is seeking a part-time contractual IT Support Specialist to work 10:00am – 3:00pm on Monday – Thursday (with a daily 30-minute lunch break).  This will be a six-month contractual position with the possibility for renewal.

****This is a part-time non-benefited, Contingent Category 1 Contractual position for 18 hours per week ****

Under general supervision, the IT Support Specialist provides complex level support for the School of Law community in the use of hardware, software, and network services.

PRIMARY DUTIES

1. Diagnoses, resolves, and follows-through on complex problems. Determines impact of proposed solutions.

2. Assists School of Law community users with configuring computer hardware and software systems.

3. Images and installs workstations, laptops, and other computer peripherals as directed.

4. Designs, develops, tests, debugs, documents, and implements complex applications. Trains clients in the use of these applications.

5. Maintains and distributes software documentation, reference manuals, and training guides.

6. Provides technical guidance and instruction to Maryland Carey Law staff and faculty.

7. Assists in the installation, troubleshooting, testing, maintenance, and design of communication systems such as data, voice, video, and networks.

8. Performs standard preventive maintenance and performs repairs or arranges for the repair of computers and peripherals.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon needs.

 

Qualifications

  

MINIMUM QUALIFICATIONS:

EDUCATION: High School Diploma or GED.

EXPERIENCE: Three years with the types of hardware and software to be supported, two years of which included user support, user training, and/or programming.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

Thorough knowledge of applicable computer hardware or software. Skill in operating supported computers and peripherals; in configuring computer hardware and software; to analytically design program logic or solve technical problems. Ability to communicate effectively both orally and in writing; to work effectively with clients; and providing guidance and instruction to others.

OTHER:

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

HOURLY RATE: $27.00

TENTATIVE START DATE: June 7, 2021


The University of Maryland, Baltimore is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
 

If you need a reasonable accommodation for a disability, for any part of the employment process, please contact us at HRJobs@umaryland.edu and let us know the nature of your request and your contact information. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

 
Job
: CI Exempt or Non-Exempt Staff - n15iss
Shift
: Day Job
Organization
: Francis King Carey School of Law - Computer Development
Job Posting
: May 7, 2021
Unposting Date
: May 16, 2021, 11:59:00 PM
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